Terms of Service

Last Updated: 04-06-2026

Welcome to Keraleaf. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

General

Keraleaf operates as an online store offering live plants and related products.

By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information

We strive to display our products as accurately as possible.

However, plants are living organisms and natural variations may occur in:

• Plant height

• Plant shape

• Leaf size

• Leaf color

• Branching pattern

• Growth stage

The plant received may differ slightly from product photographs.

Such variations are natural and do not constitute defects.

Pricing

All prices displayed on our website are listed in Indian Rupees (INR).

We reserve the right to modify prices without prior notice.

Pricing errors, technical issues, or system mistakes may result in order cancellation at our discretion.

Orders

We reserve the right to:

• Refuse or cancel orders

• Limit quantities purchased

• Cancel orders suspected of fraud or misuse

Customers are responsible for providing accurate shipping and contact information.

Keraleaf shall not be responsible for delivery issues caused by incorrect customer information.

Shipping & Delivery

Delivery timelines are estimates only.

Shipping delays may occur due to:

• Weather conditions

• Courier network disruptions

• Natural disasters

• Public holidays

• Events beyond our control

Keraleaf cannot guarantee exact delivery dates.

Refunds & Replacements

All refund and replacement requests are governed by our Refund & Replacement Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including:

• Logos

• Images

• Product descriptions

• Text content

• Graphics

• Branding elements

are the property of Keraleaf and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

Keraleaf shall not be liable for:

• Plant loss after delivery

• Improper plant care

• Environmental conditions

• Customer negligence

• Courier delays

• Indirect or consequential damages

Our maximum liability shall not exceed the purchase value of the product ordered.

User Conduct

You agree not to:

• Use the website for unlawful purposes

• Submit false information

• Attempt unauthorized access to our systems

• Engage in fraudulent activities

Violation of these terms may result in termination of access to our services.

Third-Party Services

Our website may utilize third-party services including payment gateways, logistics providers, and analytics tools.

Keraleaf is not responsible for the policies or actions of such third-party service providers.

Changes to Terms

Keraleaf reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Kerala, India.

Contact Information

For any questions regarding these Terms of Service, please contact:

Email: hellokeraleaf@gmail.com

Phone/WhatsApp: 8078750516

Website: Keraleaf

Thank you for choosing Keraleaf.