Privacy policy

Privacy Policy

Last Updated: 04-06-2026

At Keraleaf, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information
Order History
Device and Browser Information
IP Address

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and unauthorized activities
Comply with legal obligations

Payment Information

Payments made through our website are processed securely by trusted third-party payment providers such as Cashfree and other payment partners.

Keraleaf does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember customer preferences
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings if desired.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Payment processing providers
Courier and logistics partners
Legal authorities when required by law

Such sharing is limited to the information necessary for providing our services.

Data Security

We implement reasonable security measures to protect customer information against unauthorized access, disclosure, or misuse.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. Keraleaf is not responsible for the privacy practices or content of external websites.

Customers are encouraged to review the privacy policies of any third-party services they use.